For Spectators

Security and medicine

Security at Olympic venues and transport

Please be understanding towards the search and security staff, keeping in mind that it will take extra time to pass through security.

Please familiarize yourself with the list of prohibited items

Rules of conduct at the Olympic and Paralympic venues

Rules of conduct at the Olympic and Paralympic venues are obligatory for all visitors from January 7, 2014 to March 21, 2014.

Misconduct may serve as a denial of access to a venue or forced removal from the venue, and in the case of violations of Russian law, further measures will be applied in accordance with the legislation applicable in the Russian Federation.

Removal from the venue in some cases may be accompanied by physical withdrawal and cancellation of the Olympic/Paralympic identification and accreditation, ticket, spectator pass, or one-day guest pass.

After such a decision, access by annulled documents to the territory of the Olympic/Paralympic venues will not be possible, irrespective of the presence of tickets for further events.

In accordance with the Rules of Conduct at the venue, the following is PROHIBITED:

Carrying, storage and/or use, as well as the sales of items included in the List of prohibited items (link to list)
Any actions that offend people of an extremist nature aimed at incitement of racial, social, ethnic hatred or other forms of discrimination, as well as other forms of propaganda
Any actions that create a dangerous situation, violate public order, prevent or impede the staging of events or hindering guests of the Games, including violation at the security zones at the venue:

attempts to access restricted areas without the right to access to them
attempts to climb fences, railings, lighting fixtures, masts, seats and benches in the stands, etc.
attempts to climb over installed fences, or enter the venue in places not established for this purpose.
Throwing objects at the stands, in the competition area and space around it, at guests of the Games, athletes, coaches, judges, law enforcement officers and other officials.
Being in the aisles and stairways during the competition without permission from Games workforce in uniform

Disturbing public order by knowingly exposing parts of the body while on the territory of the venues
Cycling
Gambling, their organization and staging, as well as complicity in the staging of gambling in the territory of the venues
Attendance at the venues under the influence of alcohol or drugs

Drinking beer and alcoholic and alcohol-containing beverages is only permitted in designated establishments

Smoking in places not set aside and equipped for this purpose;

Please remember! Olympic venues are smoke-free zones!

Photography and filming:
- with the use of flash or other lighting devices inside indoor venues;
- broadcasting and recording with the use of transmitting devices, including mobile phones or other means with the use of lighting equipment or for commercial purposes
Using devices:
- with laser radiation
- creating excessive noise
Damage to property of third parties, including dismantling and vandalism of signage on the territory of the venue
Demonstration of signage, any campaign materials, or flags of countries not participating in the Games, as well as banners and flags larger than 2x1 meters without approval of the Organizing Committee
Unauthorized distribution of leaflets, booklets, articles of clothing, and other types of advertising and propaganda activities
Placement of advertisements, posters, and other products without approval of the Organizing Committee
Donation requests, including from musicians and singers at the entrance or inside the venue, unauthorized by the Organizing Committee
Attempts to create an unauthorized association with the Olympic and Paralympic movement or Games
Sale of goods by unauthorized persons or in unauthorized locations, including the sale of counterfeit goods
Unauthorized resale of tickets and/or sale of Olympic/Paralympic identity and accreditation

If necessary, you may resell tickets to events via the Ticketing Centers or site sochi2014.com

Actions on detection of suspicious persons and objects, actions in case of icnidents or emergencies

If you have witnessed an offense or acts of a criminal nature at the Olympic venues, inform the nearest police officer or Games workforce in uniform.

If an incident occurs in the city of Sochi, you can also contact the following contact numbers:

Single emergency call number

(Police/Ambulance/Fire Service) - 112

This number is accessible for calls from both fixed and mobile telephones. When dialing, no additional codes are added.

Direct emergency numbers:

Police: 02 (or 020 from a mobile)

Ambulance: 03 (or 030 from a mobile)

Fire Service: 01 (or 010 from a mobile)

If you notice a person behaving suspiciously, notify the nearest police officer or, at the Olympic venue, Games workforce in uniform.

If you find any unattended/suspicious object left in a public place, immediately inform the nearest police officer about it, or at the Olympic venue, Games workforce in uniform, without the use of mobile communication devices within 25 meters of the object's location

During the period of the XXII Olympic Winter Games and XI Paralympic Winter Games of 2014 in Sochi, a set of measures has been developed aimed at ensuring a high level of security for the participants and guests at the Games.
Enhanced security measures have already been introduced at all Olympic and Paralympic venues, and access to venues is only possible with the following documents:

For individuals:

Until January 6, 2014 -

Bump-in pass

From January 7, 2014 -

Bump-in pass, or
Olympic Accreditation

In the period from February 6 to February 23, 2014 -

Olympic accreditation or
Day pass or
Guest pass or
Spectator registration card (spectator pass) + ticket

In the period from February 24 to March 6, 2014 -

Olympic accreditation or
Paralympic accreditation or
Bump-in pass

In the period from March 7 to March 16, 2014 -

Paralympic accreditation or
Day pass or
Guest pass or
Spectator registration card (spectator pass) + ticket

From March 17, 2014 -

Paralympic accreditation or
Bump-in pass

For vehicle access to venues:

Until January 6, 2014 -

Bump-in pass for vehicles

From January 7, 2014 -

Vehicle accreditation certificate + Olympic Venue Access Parking Permit (VAPP)

In the period from February 6 to February 23, 2014 -

Vehicle accreditation certificate + Olympic VAPP

In the period from February 24 to February 28, 2014 -

Vehicle accreditation certificate + Olympic VAPP

In the period from February 27 to March 6, 2014 -

Vehicle accreditation certificate + Paralympic VAPP

In the period from March 7 to March 16, 2014 -

Vehicle accreditation certificate + Paralympic VAPP

From March 17 2014 to March 21, 2014 -

Vehicle accreditation certificate + Paralympic VAPP

In addition, to ensure the safe stay of participants and guests during the Games, restrictive measures on bringing certain categories of items/substances/materials to the Olympic venues have been introduced. Please review the latest version of the List of items prohibited or restricted at the Olympic/Paralympic venues.

Please note that the Olympic venues do not provide safety deposit boxes, so if items included in the list of those prohibited at the venues are detected, you will be asked to get rid of them.

If a person refuses to get rid of the prohibited items, he person will be denied access to the venue, irrespective of documents granting the right of access.

In order to regulate traffic restrictions are imposed on the movement of vehicles in the city Sochi during the Olympic period: from January 7 to March 21, 2014, movement in Sochi is only available for vehicles with a vehicle accreditation document.

For comfortable movement around the city, transportation routes are provided: detailed information on transport services for participants and guests of the Games can be found here.

Personal safety

Health and safety regulations for Games venues, instructions on safety signs, and requirements for Games personnel regarding safety must be observed.

Main health and safety advice for venues:

cross roads carefully;
avoid walking on slippery surfaces (wet floors, ice);
do not cross the barriers, do not climb over or crawl under them;
do not climb on structures – barriers, lamp posts, equipment etc., do not stand on seats or benches;
when in sports venues always try to remember where the closest emergency exit is;
do not smoke except in designated areas;
do not light fires or use open flames;
do not block pathways, do not stand in the aisles or block entrances or exits.

Health

dress warmly and avoid exposure to the cold, remember that the weather in the mountains can change very quickly;
try to limit your contact with people with symptoms of a cold (cough, running nose etc);
if you need medical help while in a sports venue, go to the medical station in person, telephone a doctor or ask a member of Games staff or a police officer to call a doctor over the radio.

If you witness an accident or someone is feeling unwell:

Do not try to give first aid unless you are trained to do so.

Call a doctor, inform any (nearby) member of Games staff or a police officer and follow their instructions.

In the event of a fire:

Set off the fire alarm immediately (if there is one nearby);
Inform people who are in danger;
Inform any member of Games staff or a police officer;
Leave the area through the nearest emergency exit and exit the building.

Evacuation:

If evacuation is necessary you may be notified in the following ways:

the fire alarm;
the venue's information system (scoreboards, loud speakers etc);
be informed in person by a member of Games staff;
be informed by the emergency services (the police, the Ministry of Emergency Situations, or others).

Evacuation procedure:

do not panic, do not run, help other people to stay calm;
walk quickly to the nearest emergency exit;
do not use lifts or escalators;
if possible, help others, especially people with disabilities;
follow all instructions from the management, the emergency services and staff helping with the evacuation;
go to the designated assembly point.

In the event of a crush or panic:

Choose the safest place, as far as possible from the middle of the crowd, the stands, rubbish bins, boxes, unattended bags, glass windows and barriers;
Take off your tie, scarf and other items which could cause strangulation;
Let go of anything in your hands, bend your arms and fasten all buttons on your clothes;
Do not grab onto trees, columns or barriers, try to stay on your feet;
If you fall, roll into a ball on your side, keep you legs in and try to get up in the direction the crowd is moving;
Avoid people acting aggressively, do not get involved in confrontations;
Try to get out of the crowd.

If you discover any incident or situation which puts human health or lives at risk:

immediately leave the danger zone;
inform any nearby member of Games staff or a police officer and follow their instructions.

During the Games the safety of food products will be taken very seriously. At the sports venues fresh and natural food products, which have passed sanitation and accreditation procedures, will be available.

Each sports venue will have a medical station, clearly signposted. Medical stations help visitors to the Games obtain medical help quickly and effectively.

Mobile first aid teams will also be working at the sports venues. Special medical transport will be assigned to the teams. If comprehensive medical services are required, transport to a hospital can be arranged.

Foreign citizens visiting Russia must have medical insurance. Before traveling to Russia you must ascertain the policy conditions of your insurance company to obtain an insurance policy.

A lot of efforts have been made to minimize the impact of the Games on Sochi's unique natural environment. Our environmental conservation principles have created a new approach to recycling and supporting clean energy and nature in the south of Russia. We would be grateful if you also help us to keep Sochi clean.